{"id":80885,"date":"2024-08-13T07:37:15","date_gmt":"2024-08-13T05:37:15","guid":{"rendered":"https:\/\/devepg.bfoundlabs.com\/service\/support\/"},"modified":"2025-07-17T15:33:08","modified_gmt":"2025-07-17T13:33:08","slug":"podpora","status":"publish","type":"page","link":"https:\/\/epg.com\/cs\/zakaznici\/servis\/podpora\/","title":{"rendered":"Podpora"},"content":{"rendered":"\t\t
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Servis a podpora<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Homepage<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Jedna kontaktn\u00ed osoba pro v\u0161echny p\u0159\u00edpady.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Podpora, servis a\u00a0p\u0159\u00edslu\u0161n\u00fd hardware\u00a0\u2013 u\u00a0n\u00e1s z\u00edsk\u00e1te v\u0161e z\u00a0jednoho zdroje. Spl\u0148ujeme nejvy\u0161\u0161\u00ed po\u017eadavky na kvalitu a\u00a0jsme t\u00edm spr\u00e1vn\u00fdm partnerem v\u00a0oblasti slu\u017eeb s\u00a0p\u0159idanou hodnotou. Abychom v\u00e1m mohli poskytovat v\u017edy aktu\u00e1ln\u00ed \u0159e\u0161en\u00ed, investujeme neust\u00e1le do vzd\u011bl\u00e1v\u00e1n\u00ed na\u0161ich servisn\u00edch expert\u016f EPG. Nez\u00e1le\u017e\u00ed na tom, zda se jedn\u00e1 o\u00a0v\u00fdvoj, prodej nebo opravy. Na\u0161e slu\u017eby jsou va\u0161\u00edm ochrann\u00fdm \u0161t\u00edtem proti prostoj\u016fm a\u00a0v\u00fdpadk\u016fm ve skladu.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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M\u00c1ME SV\u00c9 C\u00cdLE NEUST\u00c1LE VE V\u00ddHLEDU.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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V\u00e1\u0161 ochrann\u00fd \u0161t\u00edt pro bezpe\u010dn\u00e9 logistick\u00e9 procesy.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Podpora 24 hodin denn\u011b, 7 dn\u00ed v t\u00fddnu\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Na\u0161e v\u00edcejazy\u010dn\u00e1 servisn\u00ed linka pro komplexn\u00ed podporu funguje 24 hodin denn\u011b, 7 dn\u00ed v t\u00fddnu. Na\u0161i odborn\u00edci na skladov\u00e9 hospod\u00e1\u0159stv\u00ed v\u00e1m pomohou b\u011bhem n\u011bkolika m\u00e1lo minut \u2013 a to po cel\u00e9m sv\u011bt\u011b. K va\u0161emu syst\u00e9mu se p\u0159ipoj\u00edme p\u0159\u00edmo prost\u0159ednictv\u00edm bezdr\u00e1tov\u00e9ho p\u0159enosu nebo internetu. Vy sami rozhodujete o tom, jak p\u0159esn\u011b m\u00e1 v\u00e1\u0161 bal\u00ed\u010dek slu\u017eeb vypadat. R\u00e1di v\u00e1m doporu\u010d\u00edme na\u0161e smlouvy o \u00fadr\u017eb\u011b s flexibiln\u00edmi lh\u016ftami a slu\u017ebami.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Monitoring<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Jestli\u017ee jste se rozhodli pro na\u0161i nep\u0159etr\u017eitou podporu, m\u016f\u017eete vyu\u017e\u00edvat tak\u00e9 v\u00fdhod na\u0161eho monitorovac\u00edho syst\u00e9mu. M\u00e1me dokonal\u00fd p\u0159ehled o va\u0161ich procesech. Okam\u017eit\u011b rozpozn\u00e1me jak\u00e9koli nesrovnalosti. V takov\u00e9m p\u0159\u00edpad\u011b v\u00e1s kontaktujeme nebo se prost\u0159ednictv\u00edm VPN p\u0159ipojen\u00ed napoj\u00edme p\u0159\u00edmo na z\u00e1kaznick\u00fd syst\u00e9m. Zajist\u00edme tak neust\u00e1lou provozuschopnost va\u0161eho za\u0159\u00edzen\u00ed.<\/p><\/div><\/div><\/div><\/section><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Opravy a hardwarov\u00e1 \u0159e\u0161en\u00ed\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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V\u00a0p\u0159\u00edpad\u011b poruchy je nutn\u00e9 postupovat rychle: o\u00a0\u00fadr\u017ebu a\u00a0v\u010dasn\u00e9 opravy va\u0161eho hardwaru se postar\u00e1 na\u0161e Centrum technick\u00fdch \u0159e\u0161en\u00ed (Technical Solution Center). Na\u0161e st\u0159edisko oprav v\u00e1m v\u00a0p\u0159\u00edpad\u011b pot\u0159eby tak\u00e9 poskytne n\u00e1hradn\u00ed za\u0159\u00edzen\u00ed a\u00a0zajist\u00ed servis na m\u00edst\u011b. Krom\u011b toho se TSC postar\u00e1 tak\u00e9 o\u00a0z\u0159\u00edzen\u00ed cel\u00e9 skladov\u00e9 infrastruktury. Zajist\u00edme integraci s\u00edt\u00ed, bezdr\u00e1tov\u00fdch \u0159e\u0161en\u00ed nebo syst\u00e9m\u016f Pick by Voice podle va\u0161ich individu\u00e1ln\u00edch po\u017eadavk\u016f.<\/p>

Nab\u00edz\u00edme v\u00e1m komplexn\u00ed slu\u017eby pro v\u00e1\u0161 skladov\u00fd hardware. Ji\u017e \u0159adu let p\u011bstujeme \u201ev\u00fdvojov\u00e1 partnerstv\u00ed\u201c s\u00a0p\u0159edn\u00edmi sv\u011btov\u00fdmi zna\u010dkami, jako je IBM, topsystem, Zebra nebo Datalogic. Spole\u010dn\u011b vytv\u00e1\u0159\u00edme st\u00e1le nov\u00e1 hardwarov\u00e1 \u0159e\u0161en\u00ed. A\u0165 u\u017e se jedn\u00e1 o\u00a0konzole (handheldy), termin\u00e1ly vysokozdvi\u017en\u00fdch voz\u00edk\u016f nebo syst\u00e9my Pick by Voice\u00a0\u2013 zajist\u00edme hladkou integraci do va\u0161eho skladu. P\u0159itom se postar\u00e1me nejen o\u00a0po\u0159\u00edzen\u00ed p\u0159\u00edslu\u0161n\u00e9ho hardwaru, ale tak\u00e9 o\u00a0organizaci v\u0161ech pot\u0159ebn\u00fdch licenc\u00ed a\u00a0o\u00a0registraci va\u0161ich licen\u010dn\u00edch smluv a\u00a0smluv o\u00a0\u00fadr\u017eb\u011b.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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V\u017edy o logistick\u00fd krok d\u00e1le.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Chcete se dozv\u011bd\u011bt v\u00edce<\/span>\u00a0nebo m\u00e1te n\u011bjak\u00e9 dotazy t\u00fdkaj\u00edc\u00ed se na\u0161ich slu\u017eeb?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDOSTAT DO KONTAKTU<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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U\u017eivatel\u00e9 LFS<\/div>\t\t
celosv\u011btov\u011b<\/div>\t<\/div>\n\t<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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0<\/span><\/div>\n\t\t<\/div><\/div>\t<\/div>\n\t
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Dny<\/div>\t\t
non-stop podpora<\/div>\t<\/div>\n\t<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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0<\/span>%<\/span><\/div>\n\t\t<\/div><\/div>\t<\/div>\n\t
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Podpora<\/div>\t\t
celosv\u011btov\u011b<\/div>\t<\/div>\n\t<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t<\/div>\n\t<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Servis a podpora Homepage Jedna kontaktn\u00ed osoba pro v\u0161echny p\u0159\u00edpady. Podpora, servis a\u00a0p\u0159\u00edslu\u0161n\u00fd hardware\u00a0\u2013 u\u00a0n\u00e1s z\u00edsk\u00e1te v\u0161e z\u00a0jednoho zdroje. Spl\u0148ujeme nejvy\u0161\u0161\u00ed po\u017eadavky na kvalitu a\u00a0jsme t\u00edm spr\u00e1vn\u00fdm partnerem v\u00a0oblasti slu\u017eeb s\u00a0p\u0159idanou hodnotou. Abychom v\u00e1m mohli poskytovat v\u017edy aktu\u00e1ln\u00ed \u0159e\u0161en\u00ed, investujeme neust\u00e1le do vzd\u011bl\u00e1v\u00e1n\u00ed na\u0161ich servisn\u00edch expert\u016f EPG. Nez\u00e1le\u017e\u00ed na tom, zda se jedn\u00e1 o\u00a0v\u00fdvoj, prodej […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":80108,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Podpora | EPG ONE","_seopress_titles_desc":"Podpora | Zefektivn\u011bte logistiku s na\u0161\u00ed odbornou podporou a slu\u017ebami.\r\nOd technick\u00e9 podpory po hardware \u2013 zajist\u00edme, aby v\u00e1\u0161 sklad fungoval efektivn\u011b.\r\nKontaktujte n\u00e1s.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","content-type":"","footnotes":""},"class_list":["post-80885","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/pages\/80885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/comments?post=80885"}],"version-history":[{"count":0,"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/pages\/80885\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/pages\/80108"}],"wp:attachment":[{"href":"https:\/\/epg.com\/cs\/wp-json\/wp\/v2\/media?parent=80885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}