{"id":199466,"date":"2026-06-10T08:43:48","date_gmt":"2026-06-10T06:43:48","guid":{"rendered":"https:\/\/epg.com\/case-studies\/germanys-largest-grocery-retailer-turns-to-lydia-voice-2\/"},"modified":"2026-06-10T08:52:06","modified_gmt":"2026-06-10T06:52:06","slug":"le-plus-grand-distributeur-alimentaire-dallemagne-a-migre-vers-lydia-voice","status":"publish","type":"case-studies","link":"https:\/\/epg.com\/fr\/savoir-faire-logistique\/etudes-de-cas\/le-plus-grand-distributeur-alimentaire-dallemagne-a-migre-vers-lydia-voice\/","title":{"rendered":"Le plus grand distributeur alimentaire d&rsquo;Allemagne a migr\u00e9 vers LYDIA Voice"},"excerpt":{"rendered":"<p>Lorsque le plus grand distributeur alimentaire d&rsquo;Allemagne r\u00e9\u00e9value l&rsquo;ensemble de sa technologie de pr\u00e9paration des commandes, il ne s&rsquo;agit pas seulement d&rsquo;une optimisation, mais d&rsquo;un choix strat\u00e9gique \u00e0 long terme. EDEKA a reconnu tr\u00e8s t\u00f4t que son syst\u00e8me de pr\u00e9paration de commandes par voix ne pouvait plus r\u00e9pondre aux exigences croissantes en mati\u00e8re d&rsquo;efficacit\u00e9, d&rsquo;ergonomie et de rentabilit\u00e9. Les exigences d&rsquo;un nouveau syst\u00e8me \u00e9taient claires : il devait \u00eatre plus puissant, plus flexible et plus attractif sur le plan \u00e9conomique, tout en s&rsquo;int\u00e9grant de mani\u00e8re transparente dans les op\u00e9rations existantes. Apr\u00e8s une phase de test br\u00e8ve mais intensive, la d\u00e9cision a \u00e9t\u00e9 claire : EPG (Ehrhardt Partner Group) a gagn\u00e9 sur toute la ligne avec LYDIA Voice. La solution a non seulement r\u00e9pondu \u00e0 tous les crit\u00e8res techniques et \u00e9conomiques, mais elle a \u00e9galement permis une transition progressive et en douceur en permettant un fonctionnement parall\u00e8le avec le syst\u00e8me existant. Cette approche a permis \u00e0 environ 10 000 utilisateurs r\u00e9partis sur 33 sites de se familiariser avec la nouvelle technologie sans perte de productivit\u00e9. Le d\u00e9ploiement s&rsquo;est fait progressivement dans les centres de distribution r\u00e9gionaux.<\/p>\n","protected":false},"featured_media":168570,"parent":0,"template":"","categories":[849],"tags":[],"product":[745],"press-release-authors":[],"cs-industries":[260],"class_list":["post-199466","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","category-etude-de-cas","product-lydia-fr","cs-industries-food-beverages-fr"],"_links":{"self":[{"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/case-studies\/199466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/media\/168570"}],"wp:attachment":[{"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/media?parent=199466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/categories?post=199466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/tags?post=199466"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/product?post=199466"},{"taxonomy":"press-release-authors","embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/press-release-authors?post=199466"},{"taxonomy":"cs-industries","embeddable":true,"href":"https:\/\/epg.com\/fr\/wp-json\/wp\/v2\/cs-industries?post=199466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}