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BLANCO, a company that specialises in exquistely designed systems for kitchen water hubs in private households, has been working with voice picking in its warehouse operations for around 13 years. With LYDIA Voice, the company is now banking on a new complete package of both software and hardware, along with AI-supported voice recognition, that is integrated directly into its existing SAP system. BLANCO is pursuing a “smooth migration” strategy entailing a gradual changeover from the old voice system to LYDIA Voice and the step-by-step replacement of old devices. Both solutions are currently running in parallel. The result: maximum system availability, fewer picking errors and a voice system changeover without any interruptions to operations. What is more, BLANCO staff working with LYDIA Voice are now free to choose which new hardware they would like to use, providing yet another major boost to employee satisfaction.
The Blanco Group is a leading manufacturer of high-quality sinks, faucets, and accessories for kitchens and bathrooms. The company places great emphasis on quality, design, and sustainability, offering innovative solutions that combine functionality and aesthetics. With a global presence, the Blanco Group operates in over 50 countries and is known for setting the highest standards in kitchen and bathroom design.
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