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English
English Global

Americas (2)
Español Español Português Português

Europe (8)
Deutsch Deutsch English English Français Français Italiano Italiano Español Español Nederlands Nederlands Polski Polski Čeština Čeština

Asia-Pacific and Middle East (3)
AE-English AE-English 日本語 日本語 AU-English AU-English
English
English Global

Americas (2)
Español Español Português Português

Europe (8)
Deutsch Deutsch English English Français Français Italiano Italiano Español Español Nederlands Nederlands Polski Polski Čeština Čeština

Asia-Pacific and Middle East (3)
AE-English AE-English 日本語 日本語 AU-English AU-English
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IT Management Courses

WMS System Administration – Configuration & Operations

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IT Management Courses – System and Printer Administration
Learn how to configure and operate EPG ONE WMS from a system administration perspective. This course focuses on company and warehouse setup, keys and configuration, jobs and interfaces, and system monitoring and housekeeping so you can keep your environment stable and aligned with operational needs.

Who This Course Is For:

  • EPG ONE WMS key users with extended configuration responsibilities
  • System administrators and IT staff supporting
  • Process owners who coordinate changes to warehouse settings and keys
  • Advanced users preparing for deeper technical or integration work

What You’ll Learn

By the end of this course, you will be able to:

  • Understand the WMS system landscape, libraries (COM/DAT), and how data and jobs flow through the system
  • Configure company and warehouse structures, including items, locations, staging locations, and transport equipment
  • Maintain key data (menu 101) and explain how key settings impact processes such as putaway, picking, QA, shipping, stocktaking, and returnable items
  • Set up and adjust process-relevant settings for inbound, outbound, QA, VAS, packing, loading, shipping, stocktaking, and returnable items
  • Understand and monitor data flows and jobs that control interfaces and internal processes
  • Use tools such as SQL execution (menu B71) and Query Manager (B78/B79) for analysis and troubleshooting
  • Apply best practices for configuration changes, testing, and documentation to keep the WMS environment maintainable and auditable

Built for Smarter, Faster Shipping Operations

Our Course Content

Participants work through practical examples and guided exercises to apply each concept directly in the system.
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Module 1: WMS System Landscape & Data Flow Basics

  • Overview of WMS architecture: master data vs. transaction data, COM vs. DAT libraries
  • Role of jobs in controlling data flow (goods in, goods dispatch, additional data like stocktaking and QA)
  • Typical integration points with ERP/host systems (high-level)
  • Overview of data flow within EPG ONE WMS

Module 2: Company & Warehouse Setup

  • Company master settings relevant for warehouse behavior and special functions (e.g. enabling returnable item handling, hazardous substances at company level)
  • Creating and maintaining companies and warehouses, including locations, items, variants, batches, and best-before dates
  • Setting up transport equipment and basic staging locations for inbound/outbound flows
  • Maintaining printer settings and working with the print log

Module 3: Key Data (Menu 101) and Process Configuration

Concept and importance of keys in EPG ONE WMS and their effect on day-to-day work

Key examples for:

  • Putaway and staging locations
  • Picking (customers, picking locations, shipping methods, RF settings)
  • QA and VAS settings
  • Packing, loading, shipping, ABC analysis, supporting documents

Module 4: Specialized Configurations (Stocktaking, Returnables, Hazardous Substances)

  • Settings for stocktaking (permanent and fixed date) and how they affect inventory processes and files
  • Activating and configuring returnable item handling (company settings, returnable item types, movement types, evaluation menus)
  • Hazardous substances handling: relevant company and key settings, links to item data and inventory list configuration

Module 5: Data Flow, SQL & Query Tools for Administrators

  • Overview of data flows in goods in and goods dispatch (purchase orders, goods receipt, putaway, work packages, picking, packing, loading) and related files
  • Using menu B71 to execute SQL commands safely for analysis (file structures, selection queries)
  • Using Query Manager (B78/B79) to create and execute reusable queries, including use of variables and export to Excel
  • Typical admin-level questions answered via SQL/queries (e.g. data consistency checks, process tracing)

Module 6: Monitoring, Troubleshooting & Best Practices

  • Monitoring process status via standard overviews and job-related information (e.g. open transports, incomplete goods in and dispatch steps)
  • Recognizing and resolving configuration-related issues (e.g. missing or incorrect keys, incomplete master data, incorrect company/warehouse settings)
  • Housekeeping and maintenance routines (e.g. periodic checks, documentation of changes, working with test vs. production)
  • Best-practice checklist for system administrators and key users; Q&A and wrap-up

Course Format and Details

Level

Advanced EPG ONE WMS users and system administrators

Format

Instructor-led training with demonstrations and hands-on configuration/analysis exercises in EPG ONE WMS

Duration

2 days

Delivery

On-site or virtual

Prerequisites

  • EPG ONE WMS Supervisor Course (or equivalent practical experience with EPG ONE WMS processes)
  • Basic understanding of your warehouse processes (inbound, outbound, stocktaking)

Why Take This Course

  • Build a solid understanding of how configuration, keys, and company/warehouse settings drive the software’s behavior
  • Reduce downtime and support effort by enabling administrators to diagnose and correct configuration-related issues themselves
  • Improve stability and transparency of data flows and interfaces by using SQL and Query tools appropriately
  • Establish structured change management and documentation practices for your WMS environment
Efficient and flexible warehouse management

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