Online shop operators invest a lot of time, energy, resources and money meeting the more demanding expectations of customers. As a result, they are increasingly taking the plunge and turning to e-fulfilment service providers, which involves partial or full outsourcing of e-commerce processes to get products to customers as quickly, cost-effectively and reliably as possible. Service providers bring experience, know-how and infrastructure with them, so that online retailers can focus on their core business. Online fulfilment is more than just logistics, but logistics nonetheless makes up the lion’s share of fulfilment activities.

Alongside business tasks such as order acceptance, invoicing and dunning, online fulfilment mainly includes storing and picking products, transport and delivery, and processing returns. For a smooth flow, the online fulfilment service provider holds all the data, such as weight, size, prices and packaging.

We provide consulting for this process and support so that you can find the service provider that is right for you.