Caterpillar replaces previous voice solution with EPG’s LYDIA Voice

The world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and dieselelectric locomotives, Caterpillar’s cutting-edge technology delivers exceptional value. Key to that mission is a commitment to leveraging cuttingedge technologies within the company’s own facilities — including warehousing and distribution centers (DCs). Across Caterpillar’s North American DCs, which handle parts and components for manufacturing and service, the company had long experienced the benefits of voice-directed picking, including improved accuracy and greater efficiency. At its facilities, associates used a combination of a voice hardware and hand-held mobile computers running the Microsoft Windows mobile operating system.