EPG’s LYDIA Gamification Named 2026 MHI Innovation Award Finalist

Embedded directly into the LYDIA Voice platform, LYDIA Gamification improves motivation and performance across the warehouse by integrating points, badges, levels, coins, and leaderboards into voice-guided workflows. The result is a more energized, engaged workforce where routine tasks become progress-driven challenges and wins, helping operations improve throughput, accuracy, and retention.

“Being named a finalist for the 2026 MHI Innovation Award is meaningful recognition because it reflects the real operational value LYDIA Gamification delivers,” said Jett Chitanand, President of EPG Americas. “We designed this capability to support the people doing the work every day, making warehouse execution more engaging while helping organizations improve productivity and consistency without disrupting proven processes.”

Warehouse operations continue to face rising productivity demands, persistent labor challenges, and growing pressure to retain and motivate frontline teams. LYDIA Gamification addresses these realities by uniquely blending behavioral science and real-time performance data into voice workflows, transforming repetitive tasks into a more engaging experience that supports measurable performance improvement.

Rather than adding complexity, LYDIA Gamification works natively within existing voice-directed processes. Real-time feedback reinforces positive habits, progress is visible, and friendly competition helps sustain focus throughout the shift. Managers gain instant insight into engagement, while associates feel more connected to team goals and daily achievements.

The solution was developed using a human-centered engineering approach and has already delivered measurable success in live warehouse environments. In pilot deployments, warehouse teams reported higher engagement and stronger collaboration, while operations leaders recorded double-digit productivity improvements. During peak periods in particular, team-based challenges helped maintain energy, focus, and consistency under pressure.

With this recognition, EPG continues to advance innovation that connects workforce experience with operational performance. LYDIA Gamification represents the next evolution of voice-directed work, showing how digital tools can create a more motivated workforce while delivering tangible returns for the business.

See LYDIA Gamification in action at MODEX 2026 in EPG’s booth B11122 and experience firsthand how EPG is helping organizations drive smarter, more connected warehouse execution through human-centered innovation.