Managing ground and cargo handling is complex. Flight delays, cancellations, staff shortages and inefficient shift planning can quickly disrupt operations. That’s why efficient workforce deployment is essential.
EPG AES™ Resource Management System (RMS) streamlines aviation workforce management by integrating flight schedules, SLAs, employee data and qualifications for precise task allocation across passenger services, operations, ramp and cargo handling. Our intuitive system automates workforce and shift planning, ensures the right staff for every task and links completed services directly to invoicing processes through task-based invoicing – improving efficiency by up to 20% while creating full cost and revenue transparency.
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RMS was developed in close cooperation with our partner, AHS Aviation Handling Services. As one of the leading OPS and passenger service providers for airlines in Germany, AHS reduced unproductive workforce deployment times and increased efficiency by 20 percent with the solution, particularly in passenger handling and operations. The company currently uses RMS for the schedules of more than 3,500 employees at 7 locations.
As long-standing experts in the aviation sector, we understand the unique requirements of ground handling down to the finest detail. With our RMS, you gain a powerful tool for both day-to-day planning and long-term scheduling across months. The system eliminates the complexity of manual workforce and shift planning—reducing errors, saving time, and ensuring greater productivity.
Here’s a selection of the intelligent features designed to optimize your resource management:
(Factsheet RMS)
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