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Ehrhardt Partner Group

Resource Management
System (RMS)

Connecting People, Tasks and
Timelines for Seamless Ground
and Cargo Handling Operations

Homepage
Resource Management System (RMS)

Efficient Workforce Management
Built for Aviation Demands

Managing ground and cargo handling is complex. Flight delays, cancellations, staff shortages and inefficient shift planning can quickly disrupt operations. That’s why efficient workforce deployment is essential.

EPG AES™ Resource Management System (RMS) streamlines aviation workforce management by integrating flight schedules, SLAs, employee data and qualifications for precise task allocation across passenger services, operations, ramp and cargo handling. Our intuitive system automates workforce and shift planning, ensures the right staff for every task and links completed services directly to invoicing processes through task-based invoicing – improving efficiency by up to 20% while creating full cost and revenue transparency.

Want to see the benefits yourself? Let’s talk.

Strong Partner for a High-performance Solution.

RMS was developed in close cooperation with our partner, AHS Aviation Handling Services. As one of the leading OPS and passenger service providers for airlines in Germany, AHS reduced unproductive workforce deployment times and increased efficiency by 20 percent with the solution, particularly in passenger handling and operations. The company currently uses RMS for the schedules of more than 3,500 employees at 7 locations.

Resource Management System (RMS)

Get Insights into the live system

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20% INCREASE IN EFFICIENCY AT AHS

"We now rely on RMS for everything. The solution eliminates the need to create personnel and shift plans manually, which has always been time-consuming and error-prone. It enables us to create daily plans, as well as providing a month-by-month overview.
RMS has become an essential tool for us."

- Martin Paintner, Managing Director at AHS

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RMS functionalities

Making Complex Planning Processes Simple.

As long-standing experts in the aviation sector, we understand the unique requirements of ground handling down to the finest detail. With our RMS, you gain a powerful tool for both day-to-day planning and long-term scheduling across months. The system eliminates the complexity of manual workforce and shift planning—reducing errors, saving time, and ensuring greater productivity.

Here’s a selection of the intelligent features designed to optimize your resource management:

Seasonal Flight Planning

  • Preload upcoming flights in advance to forecast staffing needs. Seamlessly integrates with various interfaces such as IATA message parser, AODB and others.

Daily Flight Planning

  • Access detailed flight data in advance to ensure accurate workforce scheduling. Interfaces with IATA message parser, AODB and more.

SLA Management

  • Replicate airline customer contracts to define required employee tasks and precise execution times. Supports multiple versions, draft contracts and flexible time frames.

Master Data Management

  • Centralize and manage all relevant customer, employee and airport information.

User & Role Management

  • Set employee access with role-based permissions, creating custom roles with tailored viewing and editing rights.

RMS Mobile App with Integrated Turnaround Manager

  • Access shift and task views, manage requests and record additional services in real time – directly from mobile devices. Monitor your turnaround to reliably ensure on-time performance.

Task Allocation

  • Automatically assign tasks to employees based on availability and qualifications. Supports multiple task types (flight-related, fixed, special tasks) with linked subtasks, task instructions and standard check-in calculations.

Planning & Dispatching

  • Plan daily tasks and adjust to short-term changes in real time. Includes compliance checks with warnings and logging of violations, individual shift sequences with off days and roster change tracking after approval.

AI-Optimizer

  • Automatically assigns tasks to maximize resource utilization.

Payroll Codes

  • Linking payroll codes to hours worked for accurate wage calculation, system identifies if worked hours are applicable for premiums (night/ weekend bonus)

Reporting

  • Delivers detailed dashboards with BI export options.

Extended Vacation Planning

  • Manages leave requests with minimum staffing rules and streamlined approval workflows.

Time Recording

  • Captures working times via app or NFC terminal.

Shift Swapping

  • Empowers employees to exchange shifts directly on their mobile devices.

Learn more about rms features

MORE EFFICIENCY IN RESOURCE PLANNING

EPG AES™ Resource Management System

(Factsheet RMS)

Extract of RMS References

Ready to improve your workforce management?

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